Creative Crafts and Needlework

Delivery Information

All orders over €50 goods value are delivered free of charge; with orders under €50 attracting a €5.00 charge. Machines and other items of 5kg or more in weight are delivered via a next working day, signed for service . We cannot currently guarantee same day dispatch for any orders. You will receive a non-automated confirmation, with an estimated delivery schedule if your order is not dispatched immediately.
Accessories and other small items are dispatched and may or may not require a signature (subject to package contents). If you are ordering machines or large items likely to be dispatched by carrier, please make sure there will be someone available at your address to receive the delivery. If you have special delivery requirements, please contact us prior to placing any order.
We aim to keep as many of the products available on our site as possible in stock for immediate dispatch. However, from time to time, some items may be out of stock or be temporarily unavailable. We will quote as realistic a delivery schedule as we can when confirming your order and will always attempt to update you if additional information comes to light. We do therefore appreciate orders displaying both email and telephone contact details, so that we can make sure customers are kept well informed - if you have typed your email address incorrectly for example and not provided a telephone number, we will have no way of contacting you quickly in the event of there being a problem with your order. Please rest assured that we do not use personal information for any reason other than processing orders and providing related information.